FAQ

Promoted Articles

Loop Experience ear plugs are designed so sounds and speech remains clear yet less loud, by mimicking your ears’ acoustical function. Say what? Yes, its unique technology, combining an acoustic channel with meshreduces ambient sounds by 20 dB. Enough to protect your ears without compromising on the experience.

Peace and quiet in the most comfortable circumstances: that’s what you get with Loop Quiet. These ear plugs, made of soft silicone, are designed to lower ambient noise by 25 dB. Enough to let you concentrate, sleep or travel peacefully.

Loop Mute is an add-on to give you even more noise reduction, whenever you want. Inserted into Loop Experience or Experience Pro plugs, it further lowers the sound by 5 dB. Or just add it to your ear plugs and customize them with a colour combo.

We've received lots of positive reactions from users that say our Experience products have helped with all of these conditions. They are designed to take the edge of noise while keeping sound and speech clear. So for people whose daily lives are affected by noise, for whatever reason, they will have a very positive impact. Want to know more? Check our social media channels for testimonials.

Loop Experience Pro has an additional membrane that delivers equal noise reduction across low, mid and high frequencies yet keeps sound crystal clear. The perfect match for audiophiles and professional musicians. It comes with extra accessories such as the Loop Mute add-on, which lowers sounds with an additional 5 dB, and a set of foam ear tips in 3 sizes.

No need for sign language. Our Experience products are designed to keep speech and music crystal clear, while still offering you the best hearing protection there is.

Life getting too loud? Loop is the answer. Whenever you want to lower the volume for protection and/or comfort.

Our Experience ear plugs are loved by musicians, concert-goers, motorcyclist, teachers … even parents. Ideal for those moments when you want to reduce sounds to a more comfortable level, while still hearing perfectly.

Need to tune out even more? Try the Loop Quiet. Designed to shelter you from outside noise and create the perfect cocoon for sleep, study or travel. Made of flexible, soft touch silicone they are highly comfortable to wear.

Some situations require a sound reduction of more than 25 dB, such as situations involving firearms or fireworks, standing next to a helicopter or airplane … in short everything above 140 dB. In those cases, stronger hearing protection is a must. Our ear plugs are also not suitable for swimming as we can't guarantee the seal will keep all water out.

Loop is very different from any other ear plugs you’ve tried before. Your ears will get the very best protection, in the most comfortable, durable and stylish way. Whatever the level of noise reduction you’re looking for, we’ve got a Loop for you.

Sounds good? Give us a try! With ear tips in 4 different sizes and lots of fun colours to choose from you’re guaranteed to find your perfect fit.

They are very comfortable (ear tips in 4 sizes to find your perfect fit), reusable and they look awesome!

Our Experience products are much more technical and perform very different from standard earplugs you're used to. While regular earplugs just block sound, both Experience models are designed to mimic your ears function so sound remains natural but at reduced volume levels. If you want to push noise to the back ground and enjoy maximal comfort, Loop Quiet  is for you. People typically use Quiet for sleep, focus and travel.

Didn't find your answer? You can browse the topics below to find your answer

Product

Loop is very different from any other ear plugs you’ve tried before. Your ears will get the very best protection, in the most comfortable, durable and stylish way. Whatever the level of noise reduction you’re looking for, we’ve got a Loop for you.

Sounds good? Give us a try! With ear tips in 4 different sizes and lots of fun colours to choose from you’re guaranteed to find your perfect fit.

We only have one set of ears and we live in a noisy world, so protecting our hearing is crucial. That is why we created our ear plugs, which combine protection and comfort. They help you avoid sensory overload by reducing annoying or loud sounds, are reusable and stylish! Thanks to the different sizes and designs you are sure to find a Loop that totally fits – and suits – you!

Loop Experience ear plugs are designed so sounds and speech remains clear yet less loud, by mimicking your ears’ acoustical function. Say what? Yes, its unique technology, combining an acoustic channel with meshreduces ambient sounds by 20 dB. Enough to protect your ears without compromising on the experience.

Peace and quiet in the most comfortable circumstances: that’s what you get with Loop Quiet. These ear plugs, made of soft silicone, are designed to lower ambient noise by 25 dB. Enough to let you concentrate, sleep or travel peacefully.

Loop Mute is an add-on to give you even more noise reduction, whenever you want. Inserted into Loop Experience or Experience Pro plugs, it further lowers the sound by 5 dB. Or just add it to your ear plugs and customize them with a colour combo.

No need for sign language. Our Experience products are designed to keep speech and music crystal clear, while still offering you the best hearing protection there is. 

The Loop Experience (Pro) models provide a 20 dB sound reduction across all frequencies and up to 25 dB with the Mute add-on inserted. Our Quiet product reduces sound by 25 dB.


Trust us, you’re 100% normal. This phenomenon, which is called ‘occlusion’, has been reported by all ear plug users. It is in fact a sign that you are wearing your plugs correctly. When you can hear yourself talk, it’s an indication the seal between your ear and ear canal is secure. Everybody experiences occlusion, the good news is you get used to it very quickly.

They are very comfortable (ear tips in 4 sizes to find your perfect fit), reusable and they look awesome!


Our Experience products are much more technical and perform very different from standard earplugs you're used to. While regular earplugs just block sound, both Experience models are designed to mimic your ears function so sound remains natural but at reduced volume levels. If you want to push noise to the back ground and enjoy maximal comfort, Loop Quiet  is for you. People typically use Quiet for sleep, focus and travel.

Loop Experience Pro has an additional membrane that delivers equal noise reduction across low, mid and high frequencies yet keeps sound crystal clear. The perfect match for audiophiles and professional musicians. It comes with extra accessories such as the Loop Mute add-on, which lowers sounds with an additional 5 dB, and a set of foam ear tips in 3 sizes.

Loop Experience is CE (Europe) and ANSI (USA) certified hearing protection, which reduces the noise by 20 dB across low, mid and high frequencies. For noise sensitive people, it reduces stress and sensory overload by reducing the noise level. Judging from the Flare Calmer product description, this product does not offer a noise reducing component and is not certified as hearing protection. Loop comes with soft silicone ear tips in 4 sizes for your perfect fit, and we believe it looks way better ;)

Life getting too loud? Loop is the answer. Whenever you want to lower the volume for protection and/or comfort.

Our Experience ear plugs are loved by musicians, concert-goers, motorcyclist, teachers … even parents. Ideal for those moments when you want to reduce sounds to a more comfortable level, while still hearing perfectly.

Need to tune out even more? Try the Loop Quiet. Designed to shelter you from outside noise and create the perfect cocoon for sleep, study or travel. Made of flexible, soft touch silicone they are highly comfortable to wear.

Want to sleep on both ears? Then Loop Quiet is for you! These ear plugs, which are made entirely of soft, flexible silicone, offer ultimate comfort and the highest noise reduction. Their round shape fits your ear perfectly, without sticking out and it will stay put throughout the night.

Loop was designed to fit fully adult ears but we have heard that many youngsters have found relief using them too! They are suitable for ages 12 and up as long as the right size is worn. However, we do encourage parental discretion as they are a small in-ear device that needs to be used with care on young ears. 

Using Loop ear plugs can help prevent tinnitus or making it worse. If you already suffer from tinnitus, our ear plugs will help reduce the sound of your surroundings so that you can enjoy daily life. Of course our ear plugs won’t cure tinnitus but we have received many positive reactions from customers with tinnitus who enjoy using Loop. Find out more in the testimonials on our social media channels. 

We've received lots of positive reactions from users that say our Experience products have helped with all of these conditions. They are designed to take the edge of noise while keeping sound and speech clear. So for people whose daily lives are affected by noise, for whatever reason, they will have a very positive impact. Want to know more? Check our social media channels for testimonials.

Some situations require a sound reduction of more than 25 dB, such as situations involving firearms or fireworks, standing next to a helicopter or airplane … in short everything above 140 dB. In those cases, stronger hearing protection is a must. Our ear plugs are also not suitable for swimming as we can't guarantee the seal will keep all water out.

Take the ear tip between your thumb and index finger, simply push and twist it over Loop's stem until it can't go any further. A tip for the silicone ear tips: flip the flexible part of the ear tip backward before installing it on Loop's stem.

Installing your ear tips


Grab the Mute in one hand and your earplug in the other. Gently push the Mute towards the center of the Loop. Once inserted, the Mute reduces sound by another 5 dB!

Insert the Mute

Silicone ear tips are more flexible and soft so they’re easier to insert. This material is also washable and extra durable.

Foam ear tips are made of thermo-shaping memory foam, a material you can mold to the shape of your ear canal if you warm them in your hands first. The perfect option for a very secure, yet comfortable seal.

Yep, our plugs are fit for all, because they come with removable silicone ear tips, in 4 different sizes. So, whether you’re an extra small or a large, you can adjust your Loops to fit you perfectly. Additionally, you can get foam ear tips in 3 sizes.

Absolutely! Additional ear tips can be purchased in different sizes at our website’s accessories section.

Yes, you can. Just simply wipe clean with a damp cloth. Do not use alcoholic wipes or other harsh chemicals and do not immerse Loop Experience (Pro) in water. Loop Quiet and our silicone ear tips can be washed in water. Always store your Loop in its protective carry case.

Loop was designed to last for many years. For hygienic reasons, we suggest replacing the ear tips after 3-6 months. Replacement sets can be bought via our website.

Watch the instruction video for Experience

Watch the instruction video for Quiet

Loop ear plugs come in a package that contains:

· a set of ear plugs (2 pieces)silicon ear tips in 4 different sizes for the perfect fit

· a carry case

Loop Experience Pro comes with extra

· foam ear tips in 3 sizes

· Loop Mute add-on

Want more accessories? We also offer:

· a set of ear plugs (2 pieces)silicon ear tips in 4 different sizes for the perfect fit

· a carry case

· foam ear tips in 3 sizes

· Loop Mute add-on

Make it yours, Loop comes in an array of colours!


Loop Experience and Experience Pro:

· Midnight black

· Swinging silver

· Glorious gold

· Rose gold (Experience Only)


Loop Quiet:

· Zen White

· Essence black

· Hush Blue

· Calm Pink

· Soul Bordeaux

· Magic Mint

Our Experience products are manufactured in ABS and coated with a metallic finish. Both the ABS and coating are hypoallergenic, which means you won’t have an allergic reaction to them. The Loop Quiet is made of soft flexible silicone. Our ear tips come in both silicone and memory foam, and our carry case is made of ABS.

Loop is designed/engineered in Belgium and manufactured in China.

Order

We ship worldwide from our central warehouse in the Netherlands. Standard shipping orders are handled by Deutsche Post and then transferred to the local postal carrier in the destination country.

Standard shipments in Belgium and The Netherlands are handled by Post NL and DHL.

Express shipment with DHL Express is also available.

The different shipping options and delivery times are listed during checkout.

You will receive a confirmation email with tracking number within 1 working day of placing your order. Click on your tracking number and you will be redirected to the tracking page.

Did you opt for standard shipping? We advise you to track your order through your local postal service's website once it has arrived in your country.

Yes, we do! Our express shipping is handled by DHL Express and you can choose this option at checkout. Once you’ve chosen this option you will see the exact cost and transit times.

The transit time for your order will be shown at checkout, when you select your destination country and shipping option. Please note that transit times are always estimates. Even though we always strive to deliver all orders on time, the actual delivery time may vary.

Please get in touch with us immediately via this form. As we like to process orders as soon as they are placed, changing or canceling may not be possible anymore. If you’ve already received a confirmation email, it means your order has shipped and can’t be adapted. Of course, you can always return your order once it has reached you. 

The track & trace code you receive doesn’t provide detailed information about delivery in your destination country.  If the tracking info states your order has reached your country but is not updating, we advise you to track your order through the website of the local carrier for more information. If you can’t find extra info, please reach out to us via this form and we will check your status for you.

Even though all orders are processed with the utmost care, we are only human and mistakes happen. If your order is incomplete or has any other issues, please contact us with your order number and we will make sure the issue is solved immediately.

If your order was processed successfully, you should have received a confirmation email. Not there? Make sure to check your spam folder. Still nothing? Get in touch with us through this form.

Returns

You are welcome to return any Loop product within 30 days of receiving it. Please contact us to request a return and make sure you include your order number and return reason. Once we have received your return, your order will be refunded within 5 business days.