FAQ

Hearing Damage

1. Should I wear earplugs?
2. What sound level causes damage to my ears?
3. What’s wrong with foam earplugs?
4. I have tinnitus (ringing ears). Can Loop help me?

About Loop Earplugs

1. What is Loop?
2. How does Loop work?
3. Why is Loop round?
4. What's the difference between Loop and regular earplugs?
5. Is it possible to have a conversation while wearing Loop?

Product Details

1. What level of sound reduction does Loop provide?
2. In which colors does Loop exist?
3. What’s included?
4. What is Loop made of?
5. Does Loop require charging?
6. Where can I use Loop?
7. Can I use Loop for shooting?
8. Will Loop fit my ears?
9. Won’t Loop fall out of my ears?
10. Is Loop reusable?
11. How do I wear Loop?

Other

1. Where can I buy Loop?
2. Can I buy ear tips separately?
3. I lost one of my Loop's, can I buy a single set?
4. I have a question/complaint/suggestion.
5. Where can I read Loop's privacy statement?

Business

1. Can I sell Loop?
2. Can I place larger orders of Loop?
3. Can I work together with Loop?

Hearing Damage

1. Should I wear earplugs?

The answer is not so surprising: yes, you should.

According to the World Health Organization, 1.1 billion people risk hearing damage due to damaging sound levels at nightclubs, bars and other events. Earplugs are by far the best and easiest solution to prevent this.

2. What sound level causes permanent damage to my ears?

The decibel (dB) is used to measure sound level. Irreversible hearing damage can occur as low as 85db. Music venues easily reach up to 100dB. Without proper protection, your ears suffer damage after only 15 minutes.  

Loop Decibel sound levels

Loop earplugs provide a 20dB equal sound reduction across all frequencies. Bringing damaging sound levels back to a safe and enjoyable level. This means you can enjoy music longer, without having to worry about both short and long-term effects of damaging sound levels. 

3. What’s wrong with foam earplugs?

Foam earplugs aren’t made for music. They’re designed to block your ears from all external sound. They don't have a built-in filter, which results in a muffled and uneven sound experience

4. I have tinnitus (ringing ears). Can Loop help me?

Loop earplugs are designed to reduce volume and protect your ears. This helps to prevent hearing loss and tinnitus as a result of damaging sound levels. However, Loop is not a suitable remedy for existing tinnitus, other than preventing the further development of it.

About Loop Earplugs

1. What is Loop?
Loop is the first round shaped earplug designed for music. It's a new approach on earplugs for better sound and looks. Loop has a built-in acoustic channel and filter that provide a 20dB equal sound reduction across all frequencies. Music and speech remain clear, but at a lower volume.

2. How does Loop work?
Loop is a combination of a round acoustic channel and music filter.

Loop's round acoustic channel is designed to mimic the function of your ear canal, for a clear and natural sound experience. An advanced filter at the end of that acoustic channel lowers all frequencies equally by 20dB. As a result, both music and speech remain clear but at a lower volume.

Want to dive in Loop's tech? Visit our technology page!

3. Why is Loop round?

Loop was made round to achieve a clear, natural sound experience and fit every ear.

When sound waves pass through your ear canal, certain frequencies are boosted. This is due to your ear canal acting as a resonator (like a small trumpet). Most earplugs block this natural resonance without compensating it, with a muffled and uneven sound experience as a result.

To achieve great sound experience, Loop compensates this natural resonance by mimicking the function of your ear canal. Sound enters Loop through its acoustic channel that has the same length as your ear canal and will boost the same frequencies. The result: a clear and natural sound experience. To make the acoustic channel as compact as possible, we turned to the latest 3D printing technologies with Loop’s round shape as a result.

4. What is the difference between Loop and regular earplugs?

Regular earplugs sound bad because they block all sound, resulting in a muffled and uneven sound experience. Often, they also look bad and are uncomfortable to wear.

Loop is the first earplug without compromises. It reduces damaging sound levels, without sacrificing your music experience or looks.

Its round acoustic channel and built-in music filter guarantee a great music experience. The earplug’s round shape is unique and sits discreetly in your ears. Each pair comes with six different sets of ear tips, so you can be sure they’ll fit your ear comfortably.

5. Is it possible to have a conversation while wearing Loop?

Loop is designed to keep both music and speech clear. This way you can finally understand that hot guy's or girl's number.

Product Details

1. What level of sound reduction does Loop provide?

Loop provides a 20dB sound reduction across all frequencies.

2. In which colors does Loop exist?

Loop is available in five different colors: Midnight Black, Glorious Gold, Swinging Silver, Flirty Rose Gold and Raving Red.  

3. What’s included?
In each box you’ll find two Loops, six different pairs of ear tips (memory foam ear tips in size S-M-L and silicone ear tips in size S-M-L), a protective pouch and a short user manual. 

4. What is Loop made of?

Loop is 3D-printed in hypoallergic plastic.
The ear tips come in both silicone and memory foam.
The protective pouch is made from artificial leather.

5. Does Loop require charging?

Loop is an acoustic earplug that doesn’t need charging. This way you can party from dusk till dawn without worrying about dying batteries.

6. Where can I use Loop?

Loop is primarily designed for music. Nevertheless, you can use Loop in all loud environments where you prefer a lower volume, but still want to hear both music and speech clearly.

For example:

  • Nightclubs
  • Bars
  • Concerts
  • Festivals
  • Movie Theaters
  • Sporting Events
  • Bar and Security Staff
  • Concert Photographers

Loop is also a great earplug for musicians, DJ's and even orchestra members. Find out why here.

7. Can I use Loop for shooting?

No, Loop is not suitable for shooting.

8. Will Loop fit my ears?

At Loop, we know one size often doesn’t fit all. That’s why we include six different sets of ear tips with each order, so you can choose your most personal fit.

9. Won’t Loop fall out of my ears?

Nope, not even when you're dancing like a maniac. The round shape of Loop was designed to keep the earplug in place. And with six different sets of ear tips included, you'll have the best and most secure fit possible.

10. Is Loop reusable?

Absolutely! We designed Loop earplugs to last several years and many parties.

As for the ear tips, we highly recommend you to replace them after 3-6 months of use. Replacement sets will soon be available on our website.

11. How do I wear Loop?

More info on installing the ear tips, wearing and cleaning Loop can be found here.

Other

1. Where can I buy Loop?

For the EU:
Loop can be bought online in our EU shop (free delivery in Europe!)
Loop is also available in stores at Aurilis (Belgium)

For the US:
Loop can be bought online in our US shop and on Amazon.com.

You can pay online by Credit Card (Visa, MasterCard, American Express), Maestro, PayPal and Apple Pay.

Info about shipping and returns can be found here.

2. Can I buy ear tips separately?

Spare sets of ear tips in both foam and silicone will become available online by the end of November 2018.

3. I lost one of my Loop's can I buy a single set?

Unfortunately, we don’t sell Loops separately. Always keep your Loop's in their pouch, when you’re not wearing them, to prevent losing them. 

4. I have a complaint/suggestion.
Our customer team is ready to help with anything you need. Get in touch by sending an e-mail to hello@loopearplugs.com.  

If your complaint or suggestion is about an order, please include your order number.

5. Where can I read Loop's privacy statement?
You can read it here.

Business

1. Can I sell Loop?
If you’re interested in selling Loop or want more information, please send our sales team a message on partners@loopearplugs.com.

2. Can I place larger orders of Loop?

Yes, you can place larger orders for your company, event, ... Please send us a message on partners@loopearplugs.com.

3. Can I work together with Loop?

We’d love to hear your ideas on collaboration! Get in touch by sending us a message on partners@loopearplugs.com