Shipping and returns


We offer different shipping options depending on your location:

United States

DHL SmartMail 2-4 business days Free
FedEx 2day 1-2 business days $6.95



DHL GlobalMail 10-25 business days Free
DHL Express 2-4 business days $15.95


Latin America

DHL Express 2-4 business days $9.95



DHL GlobalMail 4-14 business days Free
DHL Express 2-5 business days $15.95


Shipping to the EU? Visit our EU shop.


We love Loop and hope you do too. In the unfortunate case that you're not completely satisfied with your new earplugs, you can return them within 30 days - no questions asked.

If you wish to return your order, please contact us via this form. We'll be happy to provide you with return instructions for your order. 

Once your return is received in a good state, we will email you. Your refund will be processed, and will automatically be applied to your credit card or original method of payment, within 7 business days.

Shipping costs are non-refundable. 


Because you'll need your ears for the rest of your life, we'd like to offer a lifetime warranty on all our products.

More info on Shipping & Returns can be found in our FAQ.